Cancellation Policy
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Cancellation Policy
At Mrigshira, we are committed to providing a meaningful and seamless experience. We understand that circumstances can change, and we have outlined the following policy to ensure fairness for all parties involved.
1. General Cancellations
- Full Refund: Cancellations made 14 days or more before the scheduled event or service date are eligible for a 100% refund.
- Partial Refund: Cancellations made between 7 to 13 days prior will receive a 50% refund.
- No Refund: Cancellations made less than 7 days before the event/service or no-shows are non-refundable.
2. Workshop & Retreat Bookings
- Due to limited availability and upfront preparations, bookings for workshops, retreats, or special events are non-refundable if canceled within 10 days of the event.
- However, you may transfer your spot to another individual by informing us at least 48 hours in advance.
3. Rescheduling
- Clients may reschedule a session or booking once without penalty if notice is given at least 72 hours in advance.
- Additional reschedule requests may incur a 25% service fee.
- Rescheduling is subject to availability.
4. Customized Services or Products
- All purchases of customized, made-to-order, or downloadable products are non-refundable once the order is processed.
5. Force Majeure
- In the case of events outside our control (e.g., natural disasters, government restrictions, illness), we reserve the right to cancel, reschedule, or refund services. Clients will be notified immediately and offered a full refund or credit.
6. Refund Process
- All approved refunds will be processed within 7–10 business days to the original method of payment.
- Transaction or service fees (e.g., payment gateway charges) may be deducted from the refund amount.
7. Contact Us
If you have any questions or would like to request a cancellation, please reach out to us:
- Email: info@mrigshira.com
- Phone/WhatsApp: +91-9876543210
- Website: https://mrigshira.com